Classhouse UX Research
We help technology teams make better UX decisions by providing user insights at every stage of product development.
UX Research Experts
Clients love us because they make better UX and Product Design decisions when we’re in the room.
Clients love us because they make better UX and Product Design decisions when we’re in the room.
Make UX Research your advantage
Without UX Research, you’re just guessing. Creating experiences people love starts with listening. We leverage qualitative and quantitative UX research to get companies the firsthand User insights that shape better products, better results at the scale and speed your organisation demands.
Our UX Research Principles
01
Your User has the answer
Very often we lead our Clients ‘outside the building’. Stakeholders don’t have the answers, Users do. Our evidence-driven research approach helps to uncover user insights for all stages of product development.
02
Prototyping puts the mind at ease
A simple and quick prototype can communicate concepts to a User in a way that can save mountains on (re)development costs. Have early stage, low fidelity ideas validated with our prototyping service.
03
The simpler it is, the better
The most simple and easy to use products are often the ones with the most thought, energy and research put into them to craft an intuitive design. Science agrees. We are committed to good form and function for a great user experience.
04
You need a road map + the courage to press on
Our experience in product development to delivery ensures you have a roadmap in place to launch a confident solution into the world. We know that well planned, researched and executed UX design leads to superior, more confident and user-adopted solutions.
05
It’s important to hang with the best UXers
To be well versed UX professionals, our team are Nielsen Norman UX Certified and attend regular training across specialties that include interactive design, UX research and UX management.
UX Research Services
UX Research
Classhouse helps organisations with UX research, a process of understanding user behaviours, motivations, and needs. Our UX research methods involve planning, executing and analysing research studies to answer questions about their digital product or service. Our UX research helps helps design teams create products that are intuitive to use, with the best user experience possible.
UX Audits
Classhouse UX audits are an invaluable tool for organisations looking to improve their digital product or service user experience. By conducting a UX audit, organisations can get detailed feedback on the usability and accessibility of their digital product or service, as well as any areas that need improvement. Also called heuristic evaluations, UX Audits provide valuable insights into potential design issues, technical problems and user behaviour that could otherwise go un noticed.
UX Design
User experience (UX) design is an iterative process of shaping engaging and useful digital products that meet user needs and expectations. Classhouse helps organisations design functional UX designs by understanding the end user, collating functional requirements, creating working prototypes and validating with real world users before finalising a high quality interface design that is ready for development.
UX Testing
UX testing is a powerful method for evaluating how users interact with digital products or services. At Classhouse, we conduct usability research sessions that involve closely observing and recording user behaviour when interacting with the product or service. This allows us to identify any areas of difficulty and make recommendations on how to improve the design.
UX Prototyping
UX Prototyping is a method of creating visual representations of digital products or services in order to test user experience before the actual development process. Before any development begins, we create interactive prototypes that let users to interact with the product or service, allowing us to gather early feedback and make sure that its design is intuitive and user-friendly, thus reducing the cost of development.
Heuristic Evaluation UX
Heuristic Evaluation is a relatively quick and cost-effective method for evaluating user interfaces, and it can be conducted at various stages of the design process, from early wireframes and prototypes to fully developed interfaces. It is often used in combination with other usability evaluation methods, such as user testing, to provide a comprehensive assessment of a system's usability.
More on Heuristic Evaluation
Testimonials
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Road to Reliability
“I engaged Classhouse to help with the UI/UX as a part of a website redesign project. Excellent work delivered and communication was great, very professional and focused which was key to interviewing existing clients as a part of the research. Overall an excellent experience working with Classhouse and I would certainly engage again. Highly recommended!“
— Erik Hupjé
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PACM
“We engaged Classhouse to assist with the design and testing of an integral internal mobile application. We were delighted with the outcome and have streamlined a core business process with the application’s introduction to our business. We look forward to working with the Classhouse team again soon on our next user experience project. Thanks again.“
— Ian Sandell
Audits
We critically review your product against a set of best practice criteria and provide an actionable recommendations report.
Design
It’s no surprise that good UX design is as a result of involving Users in the design process. We can help you to conduct rounds of iterative testing to land on a user-validated product.
Research
We connect with your end user to understand who they are and exactly what they want to see in your product. Using our honed UX Research activities - we will get you the answers you need.
Testing
We can assist you in conducting comprehensive UX testing to uncover usability issues, gather user feedback and provide actionable recommendations for enhancing the user experience of your digital products, ensuring optimal user satisfaction and engagement.
Prototyping
Our expertise allows us to develop interactive and user-centric UX prototypes that effectively communicate design concepts, facilitate stakeholder collaboration and validate ideas early in the design process, resulting in streamlined development and a refined user experience.
Evaluating
Let us perform a thorough analysis of your digital user interface and user experience, identifying strengths, weaknesses and improvement opportunities. Our evaluation encompasses aspects such as usability, accessibility, visual design and user satisfaction, enabling you to make data-driven decisions and achieve an outstanding user experience that aligns with your business objectives.
Classhouse gives technology teams confidence in their product strategy
We do this by helping Organisations validate what their Customers truly want through effective remote Customer and UX research
