What makes the best User Experience?

The most successful products obtain User input from the very beginning.

What is UX Design?

User Experience (UX) design is the process of creating digital products that are delightful, inspiring, and easy to use and includes the consideration of the end-user's interaction with the company, its services and its products.

You should consider a UX Designer if: 

  • You want to involve Users in the design of your product

  • You have received Customer feedback that your digital product could be improved in certain areas

  • You want to release a delightful update or add features to your existing product

  • You have a tech-led product and want to be more focussed, all while being more efficient throughout the development process.

 
 

Schedule a Complimentary Call

 

UX Roles and Responsibilities

We have provided some detail below about the key differences between a UX Researcher, a UX Designer and a UI Designer. Whatever the make up of your team, we can provide additional research and design support.

 

A UX Researcher is responsible for

Conducting market research

Executing user research

Creating user personas and journey maps

Documenting requirements

A UX Designer is responsible for

Information architecture

Prioritising information and user pathways  

Interaction design and functionality

Creating wireframes

A UI Designer is responsible for

Visual design

Colour and typography

Overall Interface aesthetic

Creating high fidelity designs

 
 

Our UX Design Process  

During our discovery period we first understand what UX Design methods will be most beneficial to help you achieve your project and product goals. We put together a custom plan that may include one or some of the following recommended UX Design activities.

  • Keyword Research and Information Architecture

    An area often overlooked - we prioritise the structure and navigation of your product. Utilising UX Design activities such as Tree testing, Open Card Sorting, Closed Card sorting, we align with your Users mental models and how they organise information.

    If you are building a web product, conducting keyword research is a critical part of understanding what your Users are looking for and hence, what they want to see.

  • Wire Frames on Screen

    Low Fidelity Wireframing

    Validating concepts and designs as early as possible with Users is the difference between a successful product or a not so successful one. We like to design low fidelity, early concepts for your Users to provide feedback on as early as possible in our project. This allows us to validate our approach and seek early opportunities for improvement. Difficulty reaching Users? Engage Classhouse for end to end UX Research and Design.

  • Usability Testing

    Usability testing is perhaps the most fruitful UX activity. As soon as we have, we run rounds of usability testing with your users to gain valuable feedback before conducting an iteration of the.

What to expect from Classhouse UX Design

 

01
Free Discovery Meeting 

We first must understand where you are in your design process. We understand there may have been some research or perhaps even some wire framing conducted to date. In the discovery session we understand your goals, what your product vision is and where we can support to accelerate the user-oriented development of your product. 

Schedule a complimentary discovery call  

02
UX Design
Activities 

Good UX design is a case of solving User problems with with delightful and inspiring, yet functional interactions. We are well known for our early stage product validation, involving your Users in the design process to deliver a design that meets your User’s needs. We conduct workshops, activities and run rounds of usability testing before handing to a UI Designer to add the polish.

03
UX Design Deliverables

Deliverables will depend on the agreed scope of the UX design activity but will likely include a prioritised feature set, suggested information architecture or site navigation and low to mid wireframe designs.

 

Details:  

Location: Remote – we can give you a full digital copy of everything created 

Duration: Largely dependent on project scope and requirements 

Scheduling: We can usually start your project within a few business days 

Participation For best results, and depending on the project, we love to see all members of your team help us to connect with your end user base.

Schedule a complimentary call to see how we can can be your UX Design advocates